Establish trust, clarity, and positive communication with families through a comprehensive contract and parent handbook that clearly outlines policies and procedures. Build your professional relationship with clients by creating a contract that creates clarity. Create a family handbook that supports both your business and the clients you serve. Set the tone for positive communication by learning benefit-focused language to educate your families on how you run your program and why.

Web-based Time Specific 03/14/2024 / 06:00 PM - 03/14/2024 / 08:00 PM, https://ccrcca.zoom.us/j/99778535691

* This training is open to Family Child Care providers in CCRC's Service Area in Northern Los Angeles County and San Bernardino County

This is an online training. Please log in 5-10 minutes before the training begins to make sure you have access to the internet, video, and audio.
NOTE: CCRC training agency guidelines, a participant will NOT receive credit for attending a session, according to the following:
· Arrive 10 minutes late from the training start time.
· Leave 10 minutes or more early from a training session
· Leave during the training for more than 5 minutes without logging back into the training.

We care about your safety. Participants should be free from distractions and should refrain from driving during our trainings.
If you have questions or need assistance, please email us at Trainings@ccrcca.org or call 818-717-1042
Please ensure to provide us with the TITLE and DATE of the training in interest, and your WORKFORCE REGISTRY ID number.